Testimonials 2019-02-18T01:56:41+00:00


Find out what people say about H2-Pro – your trusted local plumbers.

H2-Pro testimonials

Testimonials speak volumes for any business, and there’s perhaps nothing better than receiving testimonials like the ones below from our amazing clients.

Do you want to share your H2-Pro experience? We would love to hear from you! Get in touch here or call us now: 9844 1444.

Get immediate plumbing advice from Tony and the H2-Pro team

What people say about H2-Pro

Got them to come and fix a leaking toilet. Tuned up on time, did the job and left work area clean and neat. There was still a bit of leaking the night after and they came back to fix it the very next day – they stood by their warranty and workmanship. I will be using then again for my bathroom and kitchen reno soon.

Ali, February 2019

Get the job done right the first time. That is what I have learnt and will now only use H2-Pro plumbing. Service and professionalism are second to none.

Katherine, February 2019
Nathan from H2-Pro plumbing rang before he came to confirm the appointment time. He was friendly polite and efficient explaining to me in detail what works needed to be done to bring my oven connections up to code. He even arranged for an electrician to come on the same day after it was found we unexpectedly required one.

The fact I was able to use my oven that night without delay was fantastic. He even swept the floor!!

The charity toilet roll gift is a great initiative that benefits so many third world communities. H2-Pro plumbing are a progressive company their customer service and attention to detail is a rarity in the trades today.

Congratulations a fantastic family business you guys you are now my go to plumbers.

Tracey, February 2019

Can’t recommend the team at H2-Pro enough. Turned up on time, did everything as promised and even cleaned up after they’d completed the job.

Nah, January 2019

I called H2-Pro with an urgent plumbing issue and they had one of their plumbers (Julien) out at my home within the hour. Julien’s quality of work was exceptional, their pricing is transparent and fair, you get no surprises. I had a number of issues that needed to be addressed and Julien took me through the various options and helped arrive at the best solution for what I needed to achieve. I could not be more impressed with the H2-Pro plumbing service and would thoroughly recommend them to anyone!!

Scott, January 2019

Nathan was extremely skilled and was able to fix our smelly toilet quickly and had a solution to every problem. He was also extremely kind and patient. Well done!

Edward, January 2019

H2Pro were responsible for all plumbing for our new kitchen. Efficient, professional and very neat. Nathan was superb both in terms of professional skill and engagement – a pleasure to work with.

Stelvio, December 2018

Great service, particularly as it was a weekend call out. Dave was prompt, great to deal with and professional.

Steven, 2018

Great professional service. Came on time, explained and showed what needs to be done, quoted price and performed to expected standard.

Jay, December 2018

We got our Sewer connected. The team at H2Pro were very professional and polite. During the initial quoting process, they gave us a lot of confidence that they knew what they were doing (the other plumbers did not do the same) The job involved several other trades, and the whole thing went like a well-oiled machine. Their initial quote was very competitive and because one of the other tradies came in a bit less than expected, they passed on the discount to us in the final price. They will be out go-to plumbers in the future.

Three Hills, December 2018

Great service, excellent work and also very good to deal with.

Fiona, December 2018

On time arrival, friendly and efficient. Quote was given on the spot before commencement of any work, so there were no surprises. Price was very competitive and fair but what is more important was the way they carried out the job. Clean and fixed the first go. Thank you, Dave and the team. Highly recommended if you need any plumbing service!

Gezz, November 2018

Great service showed up on time and completed the job quickly and efficiently.

Tim, November 2018
Dealt with Tony (boss) by phone, helpful and efficient with the booking. A courtesy call was made as promised when guys were on the way, followed by Nathan and Julian arriving within the allotted time.

Both guys were the most courteous, friendly, caring (for your home) and efficient tradies I’ve employed, did a general check home up, explaining the cause of existing and potential problems, quoting for repairs and with prior customer approval, then rectifying issues.(seized 1960 taps, leaking cistern washers plus new bath /shower adjustable bath spout)

At all times NATHAN and JULIAN were very respectful of customers wishes (didn’t laugh once at my D.I.Y. disasters ?)

*Easy payment options, courteous, clean, friendly, efficient, everything communicated and explained, only use Reece quality products. Very happy. ?

Phil, October 2018

Great service and highly recommended. I had a gas leak, Dave was extremely attentive, patient and easy to deal with. He was very careful and extremely tidy and most importantly, got the job done. Thank you! and Tony too for coming on site to help me with my problem. Will be using your service again .

Sookie, October 2018

I highly recommend this company. Nathan was very efficient with the job and able to explain the issues in great detail. He also helped us follow up with a drainage problem that city council caused. Extremely appreciated with the service that H2Pro provided.

David, October 2018

Nathan was on time, listened to everything we said, answered all our questions and was very polite. Very pleased with all the jobs we requested. Would definitely recommend and use again when required.

Giti, October 2018

Nathan was on time, extremely professional and delivered great service.

Jan, September 2018

I’ve had Tony and his team out a few times over the years and couldn’t recommend them highly enough. It’s great to see a business setting themselves apart from the rest by being so consistently friendly and reliable.

Rob, September 2018

I am happy to recommend H2PRO. Tony and Nathan were prompt, efficient, informative, friendly and polite. We are now enjoying our new hot water system. Nathan was meticulous in tidying up and took away all the rubbish.

Amy, August 2018
We just had our new tap installed and are wrapped. The tap and installation was generously donated by H2Pro to our local primary Silent Auction and we received 5 star service on the whole process. A community minded, professional outfit. Highly recommended!
Meg, August 2018

We initially came into contact with this business as contractors who were selected by the company designing and installing our new kitchen. The job completed then was A1. We kept their details. The hot water unit was causing problems recently and we didn’t hesitate to contact these guys again. Totally trustworthy business, prompt and great customer service, highly recommend.

Joy, July 2018

Very professional team, who arrive on time, do a great job and don’t leave a mess either. Are quick to respond to problems and are up front about costs. Very reasonable prices. Would highly recommend them.

Sally, July 2018
Nathan was very efficient, did what was required, and didn’t leave any mess for us to clean up. Very satisfied and would recommend your company to anyone wanting a plumber.
Hazel, June 2018
Called Tony with blockages to our showers. He came and inspected the site and got some background to the issues the next thing he sent Nathan who was prompt polite and extremely helpful would happily recommend H2Pro Plumbing and will continue to use in the future job, well done.

Cheers, Sonya

Sonya, June 2018
Dave was prompt, friendly and very efficient. We will certainly use them again. Cheers!
Simon, June 2018
We had an urgent plumbing issue, we called H2Pro who sent Dave to help us out, Dave was very professional, polite and friendly and got the job done very efficiently, he called us prior to arrival and arrived when he said he would.
We would use H2Pro again.
Lynda, May 2018
Easily scored 5 stars for me! Same day service, polite, confirmed appointment with the property before arriving, came on the day / time agreed AND fixed the leak without any fuss. Clear printed invoicing. I never need to google again for my plumbing work! Brilliant. Fully recommended.
You don’t do other trades work by any chance…?
David, May 2018
Rang these guys today for an emergency plumbing issue. Tony was so helpful and friendly on the phone and got back to me straight away sending the awesome Dave to fix our problem in record time. Both so professional and friendly. They support a great charity too. Can’t speak highly enough of the service we received, and quality work performed.
Will recommend and use this great business again.
Dave, April 2018
Great communication and reliability.
Jarred was professional, helpful and did a great job.
We also took advantage of the free check up on our house plumbing.
Michelle, April 2018

Excellent, professional, prompt and friendly service.
Thanks to team at H2Pro plumbing.

Tania, March 2018
Dave was great best plumber I have had to my place and I have been through about 5 not mention the others that did not turn up. He did a great job and will definitely be calling him for future work.

Thanks, Sam Acupuncture Warrandyte.

Sammy, December 2017
Our toilet broke and I thought I must ring H2Pro.
Then I notice the van pulling up outside our house quite by chance, so I go and chat to Jarred, who comes and takes a look, goes and gets the part needed from supplier, and finishes the job, all in under an hour from my original thought.
More than happy with the friendly and swift service today.
Debra, December 2017
Jarrod was excellent today-on time, well presented, efficient, cleaned up and showed me what he had done.
Best plumber we have ever had!
Stephen, December 2017
These guys always show up on time and are always available when needed. Don’t waste your time shopping around if you want the job done right.
Highly recommended.
Brigette, November 2017
Prompt? Tick. Reliable? Tick. On time? Tick. Helpful beyond the call of duty? Tick. Could not recommend H2-Pro more highly. Dealing with Tony on the phone is also a pleasure. Often I find tradespeople are a tad condescending when dealing with a female, but Tony is really great – it’s like chatting to a mate rather than booking an appointment.
Jan, Warrandyte

Have removed all other plumbing fridge magnets and put up H2-Pro’s business card (re-stock the fridge magnets!!). Came on time as promised, discovered the leak exhausting all possible sources and even politely drank mediocre coffee. A definite tick from us.

LLFAD, July 2016
H2-Pro have come to our rescue several times now, most recently a big job involving burst pipes. H2-Pro arrived within 30 minutes and had a temporary fix organised to maintain our water supply while they replaced the pipes over the next couple of days. They are friendly, professional and prompt. I highly recommend H2-Pro.
Kari June, 2016

Once again fantastic service. I messaged early this morning and H2-Pro had responded within half an hour and had a team member at my house 2 hours later. Job done with no hassle – you wouldn’t even know they’d been. Cannot recommend this business highly enough. Always prompt, courteous, smiling, efficient and within budget. Thanks once again for your service.

S Hartnell, August 2016

I’ve been a customer of H2-Pro Plumbing for many years. Tony and the entire team have always completed every job to my total satisfaction and as a result I have always willingly recommended them to family and friends. Outstanding customer service and quality workmanship are both key elements for any service provider I use and H2-Pro continue to deliver without fail in both areas.

Anthony, July 2016
Thank you for all the work you did here; often not easy and not pleasant. I appreciated your courtesy, reliability, and punctuality, not always evident in tradespeople.
Desley, Surrey Hills
On time, professional, and well-priced. Very happy to come out and handle a toilet pipe blockage we had. It was taken care of the very morning I called. Highly recommended!
Melanie, North Warrandyte

We have just had a new gas got water system installed by H2-Pro. John phoned me to let me know he was half an hour away and on his way. He was polite, professional, and explained everything he was doing. I would have no hesitation in recommending H2-Pro to anyone requiring a reliable and reasonably priced plumber.

Sally, Kew, July 2016

The job: plumbing rectification works at a retail butcher shop. The plumber: A reliable and professional plumbing business that provides excellent advice, takes pride in a personal approach and in completing the job to a high standard and to their client’s satisfaction.

Trevor, August 2016

We had a new cooktop installed at our house today by H2-Pro. John did an all round excellent job – agreed to the job on relatively short notice, was on time, efficient, friendly and did a very professional/neat job of the installation! Post completion, John did a gratis manometer test on the gas line to ensure no leaks in the house from any of our connected gas devices, re-lit all appliances and left us feeling assured of job well done. Highly recommended!

Viv MM, July 2016
Very pleased with their honesty and solution to our plumbing problem.
Debra, Croydon
Replaced three home toilet suites and I was very happy with the service. Professional, punctual, and knowledgeable. Took the time to answer all my questions and explain implications of the different options available. Happy to recommend.
Charlie, July 2016
Very professional and reliable. We felt very secure with them at our house. Will have them back for our next job!
Gary, Warrandyte
Very good service. Friendly and explained everything easily. Would highly recommend you.
Leanne, Greensborough

H2Pro are the best, they came at short notice when I had a leak, are very thorough, fixed the problem and gave a full explanation of what had happened, and what works were carried out to fix it. Definitely recommend them to anybody for any job, big or small.

Gezinoz, August 2016
John ticked all the boxes, punctual, excellent communication, professional, friendly and courteous, a credit to his generation. Highly recommended.
L Wilson, August, 2016
Today these guys helped me out of a jam. With no washing machine for the last 5 days I was needing a fix and fast. Jarred was on time, took his shoes off, did a fantastic job and cleaned before he left. They are my chosen plumbers forever they are a must use local business
Sharni Pearce, March 2018
I was in a fluster when I came home to a burst pipe last week. I called various Plumbers, however none were available to come out that day. I called H2Pro and received a prompt call back from Tony shortly afterwards. He was very helpful and professional over the phone and sent Dave out to fix the problem that day. I had some issues with my toilets not flushing & Jarrad came out first thing the next morning to rectify the problem. I was most impressed with the team and I’m most appreciative that they were able to help rectify my Plumbing emergency. Thanks again!!
Fran R, February 2018
We had H2Pro Plumbing out to fix a deeply-buried broken water pipe. Jarrad was at all times consultative, professional and friendly, even finding a way to finish the job more quickly and effectively. We were very impressed – highly recommended this company and thanks again Jarrad. You did a great job.
Suzanne Fegan, January 2018
I had Nathan come to clear roots from my sewer pipe. He came within the estimated time band. He explained clearly what he planned to do and the charges. He included viewing the pipes finally with a camera and sent me copies of those photos. I found him a pleasure to deal with and he successfully cleared my sewer blockage. I will happily recommend H2Pro to others, and I will deal with them again.
Colin Everingham, January 2018
Came out Christmas Eve when I had no hot water! Re-lit the pilot light, so I had hot water until they could get a new hot water service installed Wednesday after the Christmas break! AWESOME! Very prompt and efficient. Merry Christmas H2Pro and a Happy New Year!
Dianne Norton, January 2018
Dave came again today. Poor guy has had to put up with us several times already this year. Blocked pipe this time. He investigated with his high-tech equipment and cleared the blockage like a true expert! The house smells a little, but it’s worth it! We’ll have Dave back anytime! Best wishes, Adrian and Melissa
Adrian Quintarelli, January 2018
Very professional at all times, great work done on a big job, always tried to find ways to minimize costs. I’ve used them, a few times before and recommend them strongly.
Simon Doratt, December 2017
We were very happy with the prompt and efficient service provided, so that we were able to enjoy our hot showers again. Excellent communication and professional in manner. Thank you, guys.
Safe & Sound Pet Care
These guys always arrive on time, keep me fully informed of costs and today they fixed a problem our shower has had for 6 years! We are so happy to have a fully functioning shower again. Thanks to Dave and Jarred for all their help and putting up with my dumb questions and suggestions.
Melissa, December 2017
Excellent service. Rang H2-Pro Plumbing in the morning and they came out that afternoon. Jarred was extremely competent and professional, and very polite. He arrived on time. Upfront with costs and identified and rectified the problem immediately. We will be using them again should we ever need a plumber and would definitely recommend Jarred and H2O. Thank you for a great job, very much appreciated.
J Reeve, November 2017
Well dressed, well fitted out and well able to assist in fixing our “issue”. Tony is a fine young man and was able to do the job easily and with competence. You are most welcome to return. Well done, Allen.
Allen Williams, March 2017
On a hot day of 33 degrees, Tony was very obliging in climbing into our even hotter confined roof space to repair a roof leak for us. Hopefully the problem is now fixed thanks to a very polite professional. Thanks Tony! I would have no hesitation in recommending H2Pro as a reliable and professional plumbing firm.
Sally C, March 2017
H2PRO did a great job installing 2 vanities in our bathroom. The job was done expertly, and nothing was too hard. Tony organised an electrician and a tiler who both did good work. I have no hesitation in recommending them for any type of job and would definitely use them for any future work I may need. They are trustworthy, didn’t exceed their quote and are very friendly.
Euan, January 2017
Great service and very professional. Tony arrived at the agreed time and provided a comprehensive report and followed through on all items.
Michael Meehan, January 2017
Very good service from go to whoa! Great communications through to being on time (you don’t get that too often these days!) to finishing the job and with a free plumbing inspection report. Dave was personable, very informative and a pleasure to deal with, would recommend to others, thanks guys.
Des T
Awesome job by John Watson today – great advice – I learnt heaps and now convinced it’s worthing paying for the right plumber to get things right up front and prevent avoidable expenses later. I can see why you guys win awards – can’t really fault John – I’d ask for him each time. Well done John – you did an awesome job today. Sincerely, Mike
Mike F, January 2017
Panic after a pipe burst! H2Pro were here within 2 hours on a Friday afternoon. Excellent service, all fixed. Local company, would highly recommend.
Bear Potten, January 2017
Excellent work done and great to deal with in all respects. I thought it would be a tough job but Dave made it look easy and was Impressive in professionalism equipment and expertise. And no mess left! Maybe not the cheapest out there, but that’s because they’re so good and worth every cent. Thank you, and I highly recommend.
Colin G, January 2017

Prompt, efficient, on time, helpful – all that you would expect but often don’t get. H2Pro exceeded my expectations. A pleasure to deal with.

Jan Coates, 2017
Once again H2Pro have been to my property and completed another job can’t recommend them enough always on time, always give you all the details for the job and so very courtesy, highly recommended.
I had a very worrying sewer situation. My call was promptly answered, and a solution provided. Everything is thankfully OK again. Dave did a great job. He had previously done some significant work in my bathroom and I was very happy with that work as well. I would recommend H2Pro and Dave to anyone. It is great to have someone to rely on in an emergency
Gary W, January 2018
As a manager of a number of commercial properties, I always rely on H2-PRO as they provide a professional plumbing service second to none. They are honest, and their work is excellent.
Trevor, June 2017
Tony was efficient, friendly and knowledgeable. I have him quoting on other work and have complete trust in the company’s ability to carry out the work well. I will definitely recommend H2Pro plumbing. A pleasure to deal with
R Loos, June 2017
Thank you to Dave and Nathan. Turned up on time, accurately diagnosed fault, clearly communicated pricing, job done and all good. Thanks guys. Absolutely recommend this business.
NH Murphy, June 2017
Thanks John for your prompt, professional and friendly service. Your willingness to find best solutions is much appreciated.
Backyard Buyers
H2Pro to the rescue again. From the ease of online booking, to receiving a prompt response on a Sunday morning these guys are the best. John arrived on time, called me at work with his proposal to fix the issue with the most cost-effective solution, and finished the job by leaving the workspace clean and tidy. I cannot rate these guys high enough. Don’t bother with the others, call or book H2Pro to get the job done quickly and properly.
Sharyn L, June 2016
On time, friendly, professional, reasonably priced, and very helpful with difficult plumbing solutions. Could not recommend more highly.
Skye J
On time, polite, courteous, clean and quick. Great service and will definitely use again and recommend to friends and family.
Sharyn L, June 2015
We recently chose H2Pro Plumbing to install a split system air conditioner at our home. The team were punctual, respectful and their workmanship was excellent. We wouldn’t hesitate to recommend this company to anyone who wants a perfect job done! Thank you H2Pro team
Kerrie Silla, August 2016
Locals 10% Discount